Questions?

What floor plans does Mosaic Dallas offer?: We have RENOVATED, Studio, One Bedroom, Two Bedroom and Three Bedroom apartments. Click here to view our plans.
What are the starting prices on RENOVATED apartments?: Our RENOVATED Starts at $2035.00 | 15 Months Total Monthly Leasing Price (Base Rent: $1977.00)
What are the starting prices on Studio apartments?: Our Studio Starts at $1828.00 | 15 Months Total Monthly Leasing Price (Base Rent: $1770.00)
What are the starting prices on One Bedroom apartments?: Our One Bedroom Starts at $1652.00 | 15 Months Total Monthly Leasing Price (Base Rent: $1594.00)
What are the starting prices on Two Bedroom apartments?: Our Two Bedroom Starts at $2071.00 | 15 Months Total Monthly Leasing Price (Base Rent: $2013.00)
What are the starting prices on Three Bedroom apartments?: Our Three Bedroom Starts at $4737.00 | 12 Months Total Monthly Leasing Price (Base Rent: $4679.00)
Is Mosaic Dallas a pet-friendly community?: Yes! Mosaic Dallas is a pet-friendly community. View our pet-policy here.
What must I bring with me to tour an apartment?: Valid Photo ID
What are your application and administration charges?: App Fee: $75 Administration Fee: $250 Deposit: $150, $250, $350
What are the income and credit qualifications?: 3 times the monthly rent, require proof of income, 3rd party credit screen
What is acceptable “proof of income” to sign a lease?: 3 most current pay stubs, 3 most current months of bank statements, offer letter, or current W2
What happens if I qualify for an apartment, but my roommate does not?: The roommate will not be approved to lease/live onsite
Is my security deposit totally refundable?: Yes
If I get a job transfer, can I break the lease?: You would have to provide 60-day written notice, pay termination fee, and pay back any concessions given.
Can I change to a month-to-month lease plan after my first year?: Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.
Do you accept short term leases?: We offer leases under 7 months, subject to change
Am I required to have renters insurance?: Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease.
Do you offer furnished apartments?: No
Do you offer corporate apartments?: Yes, through 3rd party services.
If something needs to be repaired in my apartment, how do I report it?: Please place your maintenance request in your resident portal.
When is my rent payment due?: 1st of the month, this includes holidays
What day of the month am I liable for a late charge?: Rent is due on the 1st of the month and late fees begin on the 4th.
Will you accept electronic payments from my bank?: Yes, you are responsible for payments getting into the office on time.
Is there a place where I can pay my rent after office hours?: Online resident portal
There is a person who might be staying with me for a while, is that permitted by the lease?: No more than 7 consecutive days
Do you have reserved parking?: Yes, there is a monthly cost associated with a reserved parking space.
I have a motorcycle, where can I park it?: In any parking space designated for vehicles
My children live with me in the summer; do I need to notify your office when they arrive?: Yes, the office should be made aware and they should be added to the lease as minor occupants.
Can I install my satellite dish at my apartment?: No
Do you have cable services?: Yes, we have Spectrum and AT&T
Does the property have a fitness center?: Yes, 24hr fitness center
Does the property have a swimming pool?: Yes
Does the property offer on-site recycling?: Yes
Are gas grills permitted at your property?: No, the property has gas grills onsite for residents to use.
Is there any additional storage space available at your property?: Yes, we have additional storage space onsite
Are residents permitted to paint their apartment?: Yes, but must paint or be charged to return color back to original color upon move out
Will you accept my delivery packages for me?: Unfortunately no however Fetch package service is available for package delivery.
Do you have a list of Preferred Employers?: No
Where do I register to Vote?: votetexas.gov
How is your property different from the competition?: City Views Granite Countertops Hard surface flooring throughout Urban location